scxcbgd

If the order is in the "Pending Payment" status, you can cancel it and place a new order by yourself. Once the payment is successful and it enters the "Pending Delivery" status, you cannot make any online modifications. Please contact the online customer service to try to block it. If the order has been dispatched, you need to receive the goods and then handle the return or exchange.

OK. If the order status is "Pending Payment" or "Pending Delivery", you can click the "Cancel Order" button in "My Orders". If the order has entered the "In Transit" status, it cannot be cancelled. Instead, you can apply for a return after receiving the goods.

There could be the following reasons: The mobile phone number was filled in incorrectly or the message was blocked. The payment was unsuccessful and the order was not actually generated. You can verify the login account in the "My Orders" section, or contact the online customer service for inquiries.

Use the search bar on our homepage and enter product names, brand names, or keywords. You can also apply filters by category, price range, rating, or size.